Privacy Policy

1. Data Controller

   The data controller is Cristian Milani, based in Mulazzano (LO), via Lago Maggiore 41, Italy. Contact: support@solcato.com or +39 349 417 3119.

2. Data collected

   We collect exclusively the data necessary to process and complete the order: first name, last name, email address, phone number, billing address, and shipping address. Payment data is processed exclusively by Stripe and is never stored on our systems.

3. Purpose of processing

   Data is used exclusively for order management, product shipping and delivery, order-related communication, and compliance with legal and accounting obligations required by law.

4. Legal basis

   Processing is based on the performance of the sales contract and compliance with legal obligations, such as tax and accounting requirements.

5. Data retention

   Personal data is retained only for the time necessary to process the order and comply with legal obligations. Invoices and accounting documents are stored for 10 years as required by applicable law.

6. Data sharing

   Data is not sold or used for marketing purposes. It is shared only with parties necessary to fulfill the order, such as Stripe for payments and shipping carriers for delivery, as well as with competent authorities when required by law.

7. User rights

   The user may request access, rectification, or deletion of their personal data by writing to support@solcato.com or calling +39 349 417 3119. Data related to invoices and legal obligations cannot be deleted before the retention periods required by law expire.

8. Cookies and technical data

   The website uses only essential technical cookies required for the proper functioning of the site and checkout process. No profiling, tracking, or marketing cookies are used.

9. Complaints

   Users may file a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) if they believe that their data has been processed in violation of applicable regulations.